Her face was puffy and pale; she was shivering and weak. An East San Jose flood victim, she was in desperate need of a quiet place where she could complete the four times daily home-dialysis treatments she needs to stay alive. She did not want to go to the hospital to burden them with a task she had grown accustomed to handling on her own. And surrounded by suffering and overwhelming need, when she reluctantly asked volunteers at the flood scene for help, they had brushed her